To prepare you properly, we have listed the different stages of the certification process.

Discover the 3-year certification cycle (initial audit, surveillance audits and recertification audit)

Step 1 : certification process


You complete a questionnaire, in consultation with us, to understand your business and requirements, we use this information to build a contract proposal for your review and approval.

step 2 : certification process

Initial Assessment: Stage 1

​​​​​​This audit is planned and conducted to verify and ensure that the information submitted is accurate, the management systems and processes are implemented and confirm the scope of application reflects the business activity.


there are no gaps in meeting the requirements of the standard(s) and there will be sufficient evidence of conformance and compliance to achieve a successful outcome at Stage 2.


Any areas of potential nonconformance are brought to your attention in the report and the Stage 2 is agreed and planned.

Step 3 : certification process

Initial Assessment – Stage 2

This audit is planned and conducted to gather evidence of conformance and compliance, through sampling of all procedures and processes, to verify that the management system is effectively implemented and achieving the desired outcomes consistently and coherently, at all sites and locations where the scope of certification activities are conducted, in accordance with the requirements of the standard.


Any areas of nonconformance (minor and major) or opportunities for improvement are identified and reported and the appropriate recommendation is made for certification, subject to corrective action within a defined period or sooner.

Step 4 : certification process


​​​​​Following the above, a certification review is conducted to determine that the applicable standard(s) requirements have been met and this results in a certification decision being made. A positive decision results in the issuance of a certification to the required standard(s).

Step 5 : certification process


​​​​​The certificate issued has a validity for three years and is maintained through annual surveillance audits. At the end of this period a recertification audit is undertaken to ensure that all requirements of scope of certification have been fully reassessed.


We make sure that the management system performance demonstrates continuous improvement in meeting the requirements of the management system standard and most importantly the business needs and objectives.  


All requirements being met, the certification is renewed and a certificate reissued for three years.

Throughout the certification process, we’ll check in with you to make sure your management systems are kept up-to-date and any required changes are identified and addressed at the earliest possible opportunity. 

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